Service Standards
Here are the Service Delivery Standards offered by the IT Accessibility office. We will do our best in responding to service requests within the prescribed Service Delivery Standards provided below.
| Service Title | Number of Working Days |
|---|---|
| Information / Awareness on Accessibility Topics | 5 – 10 |
| Client’s Need Assessment | 10 |
| End User Support for Adaptive Technology | 5 – 15 |
| General Requests for Adaptive Technology | 5 |
| Support for Accessibility Learning Curriculum | 5 |
| Loan Bank Services | 14 |
| Accessibility Compliance Project Management Services | 5 |
| General Advice on accessible ICT | 5 |
| Design and Development Advice on Accessible ICT | 5 |
| Procurement Advice on Accessible ICT | 5 |
| Accessibility Compliance Assessments on ICT Solutions | 20 - 30 |
| Document Review | 5 |